1. In General

This website Pearl and Pixel (“we”, “our”, “us”) operates the online store and related services. By accessing or using this website, you agree to be bound by these Terms & Conditions.

We may update or modify these terms at any time without prior notice. It is your responsibility to review this page regularly.

2. Prohibited Use

You must not use this website:

  • For any unlawful or fraudulent activity
  • To transmit harmful code, viruses, or malicious software
  • To attempt unauthorized access to systems or data
  • To engage in activities that may damage the website or its users
  • To collect or misuse customer data

Any violation may result in termination of access and legal action where necessary.

3. Terms of Sale

By placing an order on our website, you agree to purchase a product subject to availability and confirmation of order price.

We reserve the right to refuse or cancel any order at our discretion. If an order is canceled after payment, a full refund will be issued.

A contract between you and Pearl and Pixel is formed only once your order has been confirmed and dispatched.

4. Pricing and Availability

All prices are displayed in the relevant currency and may be updated without notice.

While we aim to ensure all product details and pricing are accurate, errors may occur. In such cases:

  • We will notify you as soon as possible
  • You may choose to reconfirm or cancel your order
  • If canceled, a full refund will be provided

5. Payment

Payment must be received in full before dispatch.

We use secure third-party payment gateways to process transactions. We do not store your full payment details.

6. Disclaimer of Liability

We do not guarantee that the website will always be available or error-free.

To the maximum extent permitted by law, Pearl and Pixel is not liable for:

  • Any indirect or consequential losses
  • Loss of data or revenue
  • Website downtime or technical issues
  • Delays caused by third-party services

7. Intellectual Property

All content on this website, including images, text, logos, and design, is the property of Pearl and Pixel unless otherwise stated.

You may not reproduce, copy, or distribute any content without written permission.

8. Data Protection

We handle your personal data in accordance with applicable data protection laws.

We do not sell or share your personal information with third parties except where required to fulfill your order or comply with legal obligations.

9. Complaints

If you are not satisfied with any aspect of our service, please contact us so we can resolve the issue promptly.

We aim to respond to all complaints within a reasonable timeframe.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting.

11. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have any questions regarding these Terms & Conditions, you can contact us:

Pearl and Pixel
Email: contact@pixelandpearl.shop
Phone: +44 7806 686441
Address: Wilbraham Road, M14 7DN